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PACI Introducing New WhatsApp Service for Transaction-Related Queries



PACI Introducing New WhatsApp Service for Transaction-Related Queries

In a bid to enhance convenience and accessibility for the public, the Public Authority for Civil Information (PACI) has taken a significant step forward by introducing a WhatsApp service for all transaction-related queries. This move comes as part of PACI’s ongoing efforts to modernize its communication channels and provide citizens with more seamless ways to interact with their services.

The PACI, responsible for maintaining vital civil information in the country, has recognized the importance of adapting to contemporary communication trends. With the prevalence of instant messaging and the growing reliance on digital platforms, the introduction of a WhatsApp service marks a proactive stride towards meeting citizens’ needs effectively.

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How the WhatsApp Service Works

Citizens and residents can now easily initiate communication with PACI by sending messages to their dedicated WhatsApp number: 97361287. This dedicated number has been established to streamline transaction-related queries, offering a direct line of communication between individuals and the authority.

The process is simple: users can save the provided WhatsApp number in their contacts and send a message detailing their query. This could range from inquiries about identification documents, civil registration, and various administrative procedures. Once the message is sent, users can expect a timely response from PACI’s service representatives.

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Benefits of the WhatsApp Service

The introduction of the WhatsApp service holds numerous advantages for both the public and the authority. Firstly, it eliminates the need for individuals to physically visit PACI offices or make time-consuming phone calls for routine queries. This not only saves time but also reduces the burden on PACI’s traditional communication channels.

Furthermore, the WhatsApp service fosters an environment of direct and efficient communication. Citizens can expect quicker response times, immediate clarification of doubts, and a more user-centric experience overall. The service also caters to the tech-savvy population that prefers digital interactions, aligning with modern trends and technological advancements.

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Ensuring Privacy and Security

Recognizing the sensitivity of the information exchanged, PACI is committed to maintaining the privacy and security of all communications. Conversations on the WhatsApp platform are encrypted, ensuring that personal information remains confidential and protected from unauthorized access.


PACI’s introduction of a WhatsApp service for transaction-related queries is a commendable move towards embracing digital transformation. By harnessing the power of instant messaging, the authority is not only simplifying citizens’ interactions but also demonstrating its commitment to staying in tune with technological progress. As more government entities explore innovative communication methods, PACI’s WhatsApp service sets a promising precedent for the future of citizen-centric services.

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PACI Updates

Paci Civil ID Collection Time In Kuwait | Paci Kuwait Timing South Surra




Paci Civil ID Collection Time In Kuwait

The timing of the Paci Civil ID Collection Time In Kuwait is important for anyone seeking to obtain a civil ID. Knowing the estimated collection time can help individuals plan their schedules accordingly and avoid inconveniences. The purpose of this article is to examine the factors that affect PACI civil ID collection time and offer helpful tips to those seeking to collect their IDs.

Paci Civil ID Collection Time In Kuwait

PACI civil id collections take place at the headquarters in South Surra from 10am to 4:30pm. However, collections end earlier at the Jahra and Ahmadi branches at 1:30pm. To avoid any inconvenience, it is advisable to confirm the collection time for the specific branch where the ID was processed.

PACI Office South Surra Timing In Kuwait

Public Authority for Civil Information (PACI) is open in South Surra, Kuwait, between Sunday and Thursday. The office is open from 7:30 am to 2:30 pm. However, civil IDs can be collected from 10 am to 4:30 pm. at this location.

Paci South Surra Location In Kuwait

Time of Paci civil id collection in Kuwait City’s South Surra office located on Al-‘Adan Street. The office is open from Sunday to Thursday from 7:30 am to 2:30 pm. However, civil ID collections at this location start at 10 a.m. and end at 4:30 p.m.

Paci Working Hours In Kuwait

The working hours of the Public Authority for Civil Information (PACI) in Kuwait are important to know before visiting. Working hours and days of the week may vary depending on the location.

  1. You can check the working hours of the specific office you plan to visit by visiting PACI’s website or mobile app.
  2. The PACI offices in Kuwait usually open from Sunday through Thursday.
  3. The working hours are generally 7:30 am to 2:30 pm.
  4. There may, however, be a difference in the collection time for civil IDs and the working hours. You should confirm the time of collection at the office where your ID was processed.
  5. Please confirm the office’s latest opening hours before visiting. Working hours may change at any time, so please confirm the latest times before heading to the office.

South Subahiya Civil ID collection Centre In Kuwait

The South Subahiya Civil ID Collection Centre is one of the locations where Kuwaiti residents and citizens can obtain their civil IDs. The Public Authority for Civil Information (PACI), which is responsible for the issuance of civil IDs and maintenance of the databases associated with them, manages this center.

The South Subahiya center is located near the Arabian Gulf Road in the Subahiya area of Kuwait City. The South Subahiya center usually collects civil IDs during the regular PACI office hours, which are 8 a.m.-1 p.m. Sunday through Thursday.


The PACI civil ID collection time is one of the most important aspects to consider when applying for a Kuwaiti civil ID. The collection time can vary depending on several factors, including the location and type of service.

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